Shipping policy
Shipping Policy
Below you'll find details about our shipping policy. We're committed to delivering your items to you as efficiently and affordably as possible.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your shipping destination. While we are unable to offer free shipping at this time, we actively work to secure the most competitive shipping rates available to pass those savings on to you.
Processing Time
Orders are typically processed within 2 business days after your purchase is confirmed. Please note that processing times may vary during peak seasons or promotional periods. We'll do our best to announce any potential delay in advance.
Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are as follows:
|
Shipping Method |
Estimated Delivery Time |
|---|---|
|
Standard Shipping |
4-7 business days |
|
Expedited Shipping |
2-3 business days |
Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances, such as weather delays or carrier issues.
Shipping Carriers
We partner with reputable shipping carriers to ensure your order arrives safely. The specific carrier used for your order will depend on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery on the carrier's website.
International Shipping
At this time, we only ship within the US. We may expand our shipping options to include international destinations in the future.
Lost or Damaged Packages
In the unfortunate event that your package is lost or arrives damaged, please contact us within 3 days of the estimated delivery date or receipt of the damaged item. We will work with the shipping carrier to resolve the issue as quickly as possible. Please provide your order number and any relevant details along with photos of the damage.
Contact Us
If you have any questions or concerns regarding your order's shipping, please do not hesitate to contact us at support@bluepoppyhome.com. We are here to help!